Business Strategic Direction

The Knox encase was created to help out the enhance department in case of emergencies. It is a non destructive way for the fire department to enter a commercial building or a residence. T present are everyplace 10,500 fire department and government agencies that are signed up with the Knox Company. The Knox Company does business in the coupled States, Canada, Japan, Bahamas, Puerco Rice, and Germany as well as other European countries. The European and Asian foreign market take aim for the Knox street corner is mostly fromU. S military bases stationed there. In Canada, Puerco Rice and the Bahamas the demand for the box comes from commercial businesses and residential homes. The driving factor for purchasing a Knox box comes from whether the fire department requires a building to pick out one for emergency access as compared to a customer adopting one for safety reasons to store a spare house or business key. some(prenominal) AAA and The Knox Company face many of the similar internal forces that affect the organizational behavior of the 2 companies.AAA and Nooks success both rely on the need to meet customer demands. Knox may need to engineer a new type of lock box to meet the current needs of fire department while AAA may need to issue a new service or insurance product to better serve their loyal customers. Both companies are working to maximize profit and meet the needs of their customers at the same time. While the two companies have many similarities they also have a few differences. Knox is a company located here in Arizona, producing American made parts.AAA has operation centers in various states from coast to coast. The size Is also sooner unlike between the two companies. AAA employs thousands of employees and caters to the needs of millions of members where Knox Company only employs approximately a deoxycytidine monophosphate employees. The vast difference In size creates many different challenges for AAA and Knox. The two companies are In two completely different Industries, but they are both customer driven. Both companies face different Internal and external forces that play a large part In the shaping of each company.